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Jo Ellen Dismukes                  Lacey Jane Primitives                  2362 CR 312, Broaddus, TX  75929

Copyright © 2003-2017  Lacey Jane Primitives, All Rights Reserved

Web Site design by High Time Web Design, Lorain, OH      Some graphics by Sam I Am Creations and TCM Graphics

PRIVACY

All sales are final. Please read my Return policy here.


ORDERS




You can place your order online or by sending an order form in the postal mail with a check or money order.

Complete your online orders faster using PayPal to pay at checkout. It is completely secure and used by millions every day!

TO PLACE AN ORDER:


  • Select the item you want to purchase and place it in your shopping basket by clicking on the BUY button. If you wish to add more items to your basket, click the link that says CONTINUE SHOPPING, and you will come back to the last page you visited. At any time, you can click on the shopping basket at the top of the page to see what's in your basket or to begin the checkout process.
  • When you are ready to check out, click the shopping basket at the top of the page (if you are not already at the checkout page.) Check the items in your basket and if you wish to order more of an item, change the quantity next to the item, then click the RECALCULATE button on the checkout page to update the totals. Select the appropriate shipping option for your location, USA or Australia, to add shipping charges to your order. (Canadian customers should call to place an order.)
  • Click the GO TO PAYMENTS button and then enter your billing and shipping details. Click on CONTINUE to enter your method of payment, and then follow the instructions on the screen. If you choose to pay using PayPal, you will be taken to PayPal to make your payment, and then returned to my web site. If you choose to pay via postal mail, be sure to go to click the link in the cart to go to the Order Form, fill it out and send it with your payment (I will have your online order and will hold the items you ordered until your payment arrives.)
  • To place a postal mail order, just place your order in the cart,select Check or Money Order as your payment option, and then mail the payment to me at the address on the bottom of this screen.
  • Orders shipped to addresses in Texas will be charged 7.5% sales tax. The shopping cart will automatically add sales tax to your order when you enter a Texas shipping address.
  • If you have any problems or questions regarding the order process, please don't hesitate to call or e-mail me for help!
  • Phone  (936) 671-1416        Fax: (936) 872-3675
  • E-Mail Me

SHIPPING


I ship twice a week usually on Tuesday and Friday. If you order overdyed wool that is not currently in my stock, I will overdye the wool for your order, so it might take a bit longer to ship, but I will notify you.

I ship all orders via USPS Priority Mail (USA) or Global Priority (Australia.)

RETURNS


All sales are final.

If you find a  mistake with your order, please email me first. If we agree that an item must be returned due to a problem or mistake, include the item, the original shipping receipt, and a copy of the e-mail. Ship these items to me in the original carton with its original packing.

Address all returns to:

RETURNS

Lacey Jane Primitives

2362 CR 312

Broaddus, TX  75929


Insure all return packages. If an uninsured item is lost or arrives damaged, I cannot issue you a refund. I must receive the item within 10 days after our email; the item must be in the same condition as sent. I will inspect the returned item and issue your refund. Sorry, I cannot refund your shipping and insurance costs.

Orders & Merchant Policies